At Camping Promotion Store, we understand that getting your outdoor gear quickly and reliably is just as important as the quality of the products themselves. That’s why we’ve partnered with world-class shipping providers to ensure your adventure essentials arrive safely at your doorstep, whether you’re preparing for a weekend camping trip or gearing up for a major expedition.

Our Shipping Promise

We process all orders within 1-2 business days (excluding weekends and holidays). Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your gear’s journey to you.

Shipping Options

1. Standard Shipping

Carrier: DHL or FedEx

Delivery Time: 10-15 business days after dispatch

Cost: $12.95 USD (applied to all orders under $50)

Our recommended option for those who want a balance of speed and affordability. Packages are fully trackable and typically arrive within two weeks.

2. Free Shipping

Carrier: EMS

Delivery Time: 15-25 business days after dispatch

Cost: FREE for orders $50 and above

Perfect for budget-conscious adventurers who don’t mind waiting a little longer for their gear. Tracking may be limited compared to standard shipping.

International Shipping Notes

We ship worldwide to most countries (excluding some remote areas and parts of Asia). Please note that international shipments may be subject to customs fees, import duties, or taxes which are the responsibility of the customer. These fees vary by country and we unfortunately cannot predict what they might be.

Order Processing

We work hard to get your order to you as quickly as possible:

  • Orders placed before 12 PM PST are processed the same business day
  • Orders placed after 12 PM PST are processed the next business day
  • Weekend orders are processed on Monday

Frequently Asked Questions

Can I change my shipping address after placing an order?

Address changes must be made within 1 hour of placing your order. Please contact us immediately at [email protected] with your order number.

What if my package is lost or damaged?

While rare, if your package is lost in transit or arrives damaged, please contact our customer service team within 3 days of delivery. We’ll work with the carrier to resolve the issue and get you replacement products as quickly as possible.

Do you offer expedited shipping?

At this time, we only offer the two shipping methods listed above. We’re constantly evaluating our shipping options to better serve our customers.

How can I track my order?

Once your order ships, you’ll receive an email with tracking information. You can also log into your account on our website to view the status of your order.

Returns Policy

Not completely satisfied with your purchase? We offer easy returns within 15 days of receiving your order. Please visit our Returns Policy page for complete details.

Need Help?

Our customer service team is here to assist with any delivery questions or concerns. Contact us at [email protected] and we’ll respond within 24 hours.

Happy trails from all of us at Camping Promotion Store!